Anonymous
map-marker Little Rock, Arkansas

They disappeared

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I paid my fee for the service of helping me get relief from back taxes and once the fee was paid I can’t get in touch with them. I’ve left over ten voice messages all in the month of November 2018 and I probably will continue to try to reach someone before I get a lawyer.
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1 comment
Guest

Good luck they filed BK..owner took off with all monies. As far as the other comments..we signed a power of attorney with signature tax..only they could talk to the IRS..have a tax lawyer now..

Anonymous

Signature Tax Service screwed up my tax returns

I thought it was a good idea to have signature tax take care of past returns that I did not file over the past few years. they quoted a price to do all 6 years and I paid them in full out of my checking account.

Two days later they said that i was in danger of having my wages garnished and for another 2500 they would stop this from happening and prevent and further trouble, so I paid. I later found out this was just a lie to get more money after they tried to do the same thing again.

They never stopped trying to weasel more and more money from me. I would not recommend signature as they are sneaky weasels that will try and get every penny they can from you

Signature Tax Reply:
It's interesting that this poster claims that Signature Tax tried to "weasel" more money out of this supposed client. We specifically have a "FEE GUARANTEE" that we will never ask for additional monies from our Clients. It specifically states the following:

"PriceGuard was created by Signature Tax to provide a price guarantee to our Clients. Basically, what we guarantee is that the fee we charge you is all you’ll ever have to pay for our services. We do not charge exploratory fees, nor do we try to up-sell you as many of our competitors have done in the past and are currently doing."

Signature Tax has never, and will never try to up sell a client.

Alex Ferrell
Signature Tax, LLC
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Loss:
$2500
3 comments
Rosaleigh Kmj

It's interesting that this poster claims that Signature Tax tried to "weasel" more money out of this supposed client. We specifically have a "FEE GUARANTEE" that we will never ask for additional monies from our Clients. It specifically states the following:

" PriceGuard was created by Signature Tax to provide a price guarantee to our Clients. Basically, what we guarantee is that the fee we charge you is all you’ll ever have to pay for our services. We do not charge exploratory fees, nor do we try to up-sell you as many of our competitors have done in the past and are currently doing."

Signature Tax has never, and will never try to up sell a client.

Alex Ferrell

Signature Tax, LLC

Guest

Signature Tax are a bunch of crooks!! Don't use them.

Rosaleigh Kmj
reply icon Replying to comment of Guest-741042

It's amusing to see that we have done extensive research and find that we do not have one Client whose name is "Nicole". If this person was an actual Client they would know that we have a "Grievance Procedure" to address any questions, concerns, or complaints by anyone of our Client's.

All I can say to this posting is that they are not a Signature Tax Client, and never has been one by this name. If they wish to contact me or one of our staff we can address their concerns and address it with them to achieve a satisfactory resolution.

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Anonymous
map-marker Livermore, California

Signature Lied and took our money

we hired signature tax to help us with unfiled tax returns and to negotiate a payment plan on our behalf. They charged us a flat fee of 3900 bucks.

After getting our money they were impossible to reach and nothing was done on our case at all!! After being ignored for two months I sent a certified letter firing them and demanding a refund or receipt of exactly what they did. I received nothing no refund and no explanation. They just basically robbed us.

Do not ever use this company. I am going to sue them for the money they took and file a grevience with the attorney general. It was like a switch flipped as soon as our check cleared.

They are a scam and if you hire them kiss your money good by. You would be better off dealing with the irs yourself than with these crooks

Signature Tax Reply:
Of course the above post is "Anonymous", so its impossible to address the actual Client, which is in doubt.

Signature Tax has a unparalleled record of Client Care, attention to detail, and providing the best Client experience in the industry. We ensure that each Client has a team of tax relief experts to complete the work we've been hired for along with open lines of communications. We have a 24/7 Client Care that each Client can access via telephone, email, or online portal. Our Client Care, provide access to each of our Clients to their case files, case status, and to communicate their concerns, questions, or even complaints.

If you read this post, please contact us so we can address your concerns.

Alex Ferrell
Signature Tax, LLC
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1 comment
Rosaleigh Kmj

Of course the above post is "Anonymous", so its impossible to address the actual Client, which is in doubt.

Signature Tax has a unparalleled record of Client Care, attention to detail, and providing the best Client experience in the industry. We ensure that each Client has a team of tax relief experts to complete the work we've been hired for along with open lines of communications. We have a 24/7 Client Care that each Client can access via telephone, email, or online portal. Our Client Care, provide access to each of our Clients to their case files, case status, and to communicate their concerns, questions, or even complaints.

If you read this post, please contact us so we can address your concerns.

Alex Ferrell

Signature Tax, LLC

Anonymous
map-marker Miami, Florida

SCAMMED BY SIGNATURE TAX

We hired Signature Tax in march They have done nothing for us told us they can help with lower are plenty and interest , they said the filed a offer in compromise i found out they offer $1. we owed $ 27000.00 we got it down to 12000.00 told us we can be settle in 3 yrs still paying .

im pissed because when i

them 3800.00 boy was that a waste , I hope the FTC helps all of us commsumer to get are money back so we can do the right thing and pay are taxes. that 3800..

on my taxes i should have payed them anyway ,learned the hard way .IF you have any info me contact us . Rip off!!!!

Signature Tax Reply:
This post is an absolute fraud. It was created by one of our competitors.

To begin with we would never offer $1, on an Offer in Compromise. Secondly, this poster said he settled his IRS debt for $12,000.00. The only way to get a reduction on your tax debt like that is through an offer in compromise which currently is taking 9 to 12 months just to get it reviewed by the IRS, and a couple more months for final approval.

Signature Tax has a unparalleled record of Client Care, attention to detail, and providing the best Client experience in the industry. Signature Tax has an A+ rating with the Better Business Bureau, with -0- complaints against us. BBB complaints are NOT anonymous. We ensure that each Client has a team of tax relief experts to complete the work we've been hired for along with open lines of communications. We have a 24/7 Client Care that each Client can access via telephone, email, or online portal. Our Client Care, provide access to each of our Clients to their case files, case status, and to communicate their concerns, questions, or even complaints.

Thank you.

Alex Ferrell
Signature Tax, LLC
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1 comment
Rosaleigh Kmj

This post is an absolute fraud. It was created by one of our competitors.

To begin with we would never offer $1, on an Offer in Compromise. Secondly, this poster said he settled his IRS debt for $12,000.00. The only way to get a reduction on your tax debt like that is through an offer in compromise which currently is taking 9 to 12 months just to get it reviewed by the IRS, and a couple more months for final approval.

Signature Tax has a unparalleled record of Client Care, attention to detail, and providing the best Client experience in the industry. Signature Tax has an A+ rating with the Better Business Bureau, with -0- complaints against us. BBB complaints are NOT anonymous. We ensure that each Client has a team of tax relief experts to complete the work we've been hired for along with open lines of communications. We have a 24/7 Client Care that each Client can access via telephone, email, or online portal. Our Client Care, provide access to each of our Clients to their case files, case status, and to communicate their concerns, questions, or even complaints.

Thank you.

Alex Ferrell

Signature Tax, LLC

Beverly S Ior

Sucks

They took $6000.. Screwed up every tax return all the way back to 2010 missed out on some Iris money that was overpaid still Have our 2017 taxes.. Hasn't resolved anything with the IRS at all we still get nasty letters from IRS. There should be getting the same Letters.. We have to scan all of them and send them to home an email they have a power of attorney to handle our tax situation with the IRS and they have a done anything except for make it worse.. Get a lawyer Sue.
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Reason of review:
Poor customer service
3 comments
Rex H Aia

QUOTE : " Get a lawyer Sue. " No, start paying attention to your own affairs and straighten out your problem(s) with the Government.

You are the one receiving "nasty" letters from the IRS, not your preparer or P.O.A. or whomever else you are blaming for signing off on incorrect or inadequate 1040 for X number of years. You are ultimately completely responsible hen that return is filed.

If there are errors, omissions, etc., you may be able to file an amended return for that period. Whatever else happens, do not simply ignore the threat and hope that someone else will fix it.

Guest
reply icon Replying to comment of Rex H Aia

You are a stupid ***

Guest
reply icon Replying to comment of Guest-1705343

Yes get a tax lawyer..it was worth it..they managed to get all the mistakes that the IRS & signature tax made. We have agreed on a settlement and now free and ckear. As far as the other person that made comments..you are wrong!

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Anonymous

They will be Happy to get your fee & leave you with tax issu

I paid thousands of dollars. Just to get ignore them them and get fined for more fees and penalties from IRS. Now they have many past clients ready to sue due to fraud and am heading that direction.
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Reason of review:
Poor customer service
Anonymous

I have paid nearly $30,000 dollars over almost a 2 year peri

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They will not return my calls, nor text messages. Only thing now is to get legal advice!!!
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Reason of review:
Poor customer service
Anonymous
map-marker San Francisco, California

Signature Tax is a company of crooks

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I got in touch with Signature Tax more than 2 months ago to revise my taxes for 2016. I paid them $350 over the phone immediately and signed the power of attorney. They promised me they would refile my taxes and resolve the problem within 2 weeks. They bounced me to a different person every time I called: Ryan, Erin, Vanessa, Waise. Now I just get an answering service. Please do not use them. I am having them investigated. I am not sure what sort of fraudulent operation they are running, but it is dangerous because they get all of your information up front. PLEASE BEWARE OF SIGNATURE TAX. Do not use them.
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Loss:
$350
Cons:
  • Crooks
Reason of review:
Poor customer service

Preferred solution: Full refund

2 comments
Guest

Took $350.00 to file my 2017 taxes I never heard from them again. THIEVES!!!

Guest

I think this company is out of business! I have been trying to reach them, with no answer! All their phone numbers ring busy!

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Anonymous

Horrible Company

Do NOT hire these people to represent you. They are the worst company I've ever worked with. They are completely unresponsive to emails and phone calls, it's impossible to get a hold of anyone there. I have been trying to discuss a letter I received from the IRS a month ago with them and can't get through to anyone. Why pay them if you have to end up calling the IRS yourself? I paid Signature Tax a lot of money to help me and they are completely negligent. Their unprofessionalism is shocking. DON'T HIRE SIGNATURE TAX UNDER ANY CIRCUMSTANCE, even if they offer to represent you for free - they are terrible at what they claim to do.
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Guest

Worst company that I have ever dealt with.

They are completely unresponsive to emails and phone calls.

They don't keep their promises and are only in business to take your money.

I paid Signature Tax $1,500 to help me and they are completely negligent.

Their unprofessionalism is shocking.

DO NOT HIRE SIGNATURE TAX UNDER ANY CIRCUMSTANCE, even if they offer to represent you for free - they are terrible at what they claim to do.

Anonymous
map-marker Houston, Texas

Signature Tax Service - Crooks and Liars

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Their people are rude, pushy and brash.They first told us it would only cost $1,950. Then they came back 11 days later and said it was going to cost an additional $1,500. They told use we'd only have to pay the IRS $320 for 3 months. They called 3 months later and told us to pay the IRS $320 for another 4 months. They are crooks and liars.They use fear tactics and push you into doing what they want.
View full review
Loss:
$2780
Reason of review:
lying
Anonymous
map-marker Pittsburg, California

Tax Return Review

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I would disagree with every comment on this site. Signature Tax of Sherman Oaks California is the worst company in the world and I wound not recommend anyone to this company unless they have thousands of dollars to throw away! They have the worst costumers services I have ever experienced!
View full review
Reason of review:
Problems with payment
Testimonial
Cincere Ihh

A Pleasant Surprise!!

I received a letter from the IRS a month ago stating I owe a little over 7,000 and as I shopped around online for different companies I had a feeling of distrust and negative attitude with most of the people I talked with. But when I spoke with a consultant at Signature Tax about my problem, I was surprised they immediately called the IRS and began helping me decide between the different options I had in order to resolve my problem. Highly respectful and knowledgeable....I'm happy that they are currently MY RELIEF to my tax pain.
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Reason of review:
Good customer service
Testimonial
Cincere Ihh

Quick and Efficient!!

I love Signature Tax! They helped me settle my tax debt for my business in the matter of days! I was impressed how quick Cliff and his consultant Scott were able to *** my situation and provide a solution that worked! After trying companies in the past, I'm relieved that my search will no longer continue....Thanks to Cliff and Scott.
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Reason of review:
Good customer service

Tax Expert Talks

New Tax Season: What Are The Key Changes?

Feb 12, 2021

How to file your taxes? What tax software to use? What’s changed in the tax law? To help you prepare for tax filing season, Pissed Consumer interviewed Jerry Zeigler. Watch his expert tips on tax preparation. Find out how to avoid tax filing mistakes, tax scams, and make the most value of your returns.

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Jerry Zeigler
Jerry Zeigler

Jerry Zeigler is an AFC, an Enrolled Agent, and SaverLife financial coach. He has been in the tax field since 2011.

Testimonial
Cincere Ihh

Outstanding service above and beyond

I felt really comfortable speaking to them compared to other companies i found on the internet. They took immediate action and called the IRS with me. I really appreciate their help and strongly recommend them.
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Reason of review:
Good customer service
Testimonial
Cincere Ihh

Great company.

Service was great and the staff was very knowledgeable and friendly. Thank you Signature Tax!
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Reason of review:
Good customer service
Testimonial
Cincere Ihh

Remarkable.

I enjoyed the fact that their reps are very sensitive to the fact that some of us are not as informed as others, and that it may be difficult to express why we need their services. Andrew Godsey was very calm, focused, and naturally intuitive.
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Reason of review:
Good customer service

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